Mobile Merchant Account

Here’s the contents of the e-mail I received:
Dear Applicant:
Following an upgrade of our computer systems and review of our records we have investigated your payments and latest tax returns over the past years, our calculations show you have made over payments of 326.75$
Due to the high volume of refunds you must complete the online application, [...]

Hi
I created a Netteler account assuming like paypal i can pay for some things online, i transfered 30€ to net teller from my bank account,
The process was that the bank calls with a verification code to my cell, i enter the code on a web site and authorize the transfer.,
After the money showed up [...]